# Support Email [support@apergrex.ru](mailto:support@apergrex.ru) for integration help or documentation errors. Every section also has a support button with the section title. ## What to include - The documentation section and what you expected to happen. - HTTP status and a task or request ID, if available. - A minimal example with API keys, cookies, personal data and signed media links removed. Never send API keys or session credentials. After a timeout on a paid task, check the existing task status before trying to create another one.